The “Ultimate Remodeling Experience®” will provide our clients with quality and service unparalleled by any other remodeling company. From the initial contact thru the completion of their project, our clients will experience an attitude of genuine caring and interest in their needs. Our field service teams will treat each clients home with respect as if it where their own. The evidence of our field service team’s commitment to this goal will be apparent in their promptness, cleanliness, and professionalism. Each member of our team will enthusiastically take individual ownership of the project. Listening to each client concerns and addressing them promptly.
Meet your Designer
The “Ultimate Remodeling Experience®” begins with a member of our design team who will work with you to help design your dream project. You can visit our design center 7 days a week. Make an appointment for your complimentary no charge in-home consultation.
Field Engineer Verifies Everything
A Field Engineer visits your home to verify all dimensions before engineering begins. Measurement are taken and confirmed against the original design drawings. This minimizes the possibility of mistakes.
The Engineering Department utilizes the latest in software
Whether your project is a Reface or New Cabinetry, our engineering department reviews the design and the field engineers measurements confirming all the details for your project.
Drawings are reviewed again before production begins
On projects with new cabinetry, computerized 3-D drawings will be reviewed by you and your designer before production begins. Not until you fully understand and are satisfied with the placement of every door and drawer will the drawings be sent to production.
Project Team Lead is assigned to execute the plan
A project Team Lead is assigned to your remodel to oversee the installation in your home. He works with every phase of the installation checking and confirming everything is according to plan, and to your satisfaction.
Project Team Call Center
Our Project Team Call Center will give you a schedule showing you what is going to happen on your project each day. Additionally, our Project Team Call Center will call you the day before each new trade is scheduled to start confirming their start time for the next day. It is important to us to create keep communication with every client so that everyone knows exactly what is going on and when.
Completion of your project
Your Project Team Lead will meet with you to review any last details that need attention. We are not complete until you are fully satisfied with the results. This is how we provide the “Ultimate Remodeling Experience®” every time.
